Oenora Support

A private record of the wine you own, built from photographs of the labels.

Getting help

Email billdonner@gmail.com. Include your device and OS version, and — if a label was misread — the producer and vintage you expected. Recognition problems are much easier to fix with a concrete example.

Common questions

A label was recognised incorrectly. Suggestions stay untrusted until you confirm them. Edit any field before confirming, or enter a wine manually.

Does it work offline? Capture and on-device text recognition work without a connection. Structured identification runs when connectivity returns.

Do my photographs sync? The Mac and iPhone apps stay in step through your private iCloud database.

Privacy

See the Oenora privacy policy.